Privacy Policy

This Privacy Policy explains how ASURA EYE LTD (“we”, “us”, or “our”) handles information in connection with the website at asuraeye.com (the “Website”).

1. Who we are

ASURA EYE LTD is a private limited company registered in England and Wales (Company No. 17433277). Our registered office is Office 1877, 60 Tottenham Court Road, Fitzrovia, London, United Kingdom, W1T 2EW.

2. Information we collect

This Website is primarily informational. We do not operate user accounts, e-commerce, or marketing subscription forms on this site.

We may collect the following types of information:

• Information you provide: If you contact us by email, we receive the information you choose to include in your message (such as your name, email address, and the content of your correspondence).
• Technical information: Our hosting provider may automatically process standard server logs in the course of delivering the Website. This may include information such as IP address, browser type, referring URL, and timestamps. We do not use this Website to operate third-party analytics or advertising trackers.

3. How we use information

We use information only as necessary to:

• Respond to enquiries sent to our contact addresses
• Operate, maintain, and secure the Website
• Comply with applicable legal obligations

We do not sell personal information. We do not use the information described above for direct marketing unless you have expressly requested communication from us.

4. Legal basis (UK GDPR)

Where UK data protection law applies, we process personal information on the following bases:

• Legitimate interests: To operate and protect the Website and to respond to correspondence relevant to our company
• Legal obligation: Where required by applicable law

5. Data retention

We retain correspondence for as long as necessary to address your enquiry and for a reasonable period thereafter for record-keeping, unless a longer retention period is required by law. Server logs retained by our hosting provider are kept according to the provider's standard retention practices.

6. Sharing of information

We may share information with service providers that help us operate the Website (such as hosting and infrastructure providers), strictly for the purposes described in this policy. We may also disclose information where required by law or to protect our legal rights.

7. International transfers

Our Website is hosted using cloud infrastructure that may process data in the United Kingdom and/or other jurisdictions. Where personal data is transferred outside the UK, we take appropriate steps to ensure it receives adequate protection in accordance with applicable law.

8. Your rights

Under UK data protection law, you may have rights to access, rectify, erase, restrict, or object to certain processing of your personal information, and to lodge a complaint with the Information Commissioner's Office (ICO). To exercise applicable rights, contact us at contact@asuraeye.com.

9. Cookies

This Website does not use non-essential cookies for analytics, advertising, or tracking. Essential cookies or similar technologies may be used by our hosting infrastructure where strictly necessary to deliver the Website securely.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.

11. Contact

For questions about this Privacy Policy or our handling of personal information, contact contact@asuraeye.com or visit our Contact page.